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Head On: How to Approach Difficult Conversations Directly
About the Author Janel Anderson, PhD, is a recognized expert on workplace communication and culture. She helps organizations untangle complex communication and relationship issues so employees and leaders alike can collaborate better and serve their customers more effectively. Even more importantly, Anderson helps her clients develop new ways of relating to one another at work so they can get products to market faster, shorten sales cycles, and create value for their customers, all while recognizing their own humanity in the process. Anderson holds a PhD in organizational communication from Purdue University. She has been a manager in a start-up company, a college professor, a director in a global organization, and in 2010 Anderson left her corporate role to found Working Conversations and hasnt looked back. With clients like 3M, Wells Fargo, Cargill, Delta Dental, General Dynamics, Mayo Clinic, and Polaris, Anderson has helped notable brands improve their communication and culture. In addition, shes worked with hundreds of associations and government groups, sharing techniques on how to communicate more effectively at work. Read more
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