QuickBooks Error 6189, 816 | Forum

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jamess will
jamess will Nov 12 '19

QuickBooks Error 6189, 816 OR struggling to open company file?When you are working on the QuickBooks and error saying “Error Code -6189, -816 shows, it indicates the QuickBooks was unable to open the file [companyfilename] from the host”. This error appears saying that: 

“QuickBooks is not able to open the corporation file. It may have already been opened by another user. You ought to ask that user to switch to multi-user mode, to help you use both company file in addition. The file could be positioned in a Read-Only network folder. Ask your system administrator to make the file accessible.”


Error Codes: (-6189 , -816 )

This error shows mostly in QuickBooks Desktop version and there is a variety of following grounds for not opening the company file and showing such error:


The file is open in single-user mode on your computer hosting the file.

The file is running in a Multi-User mode on a Linux server.

The file is within single user mode and being accessed by another Computer as well, at the same time.

The file location is in a Read-only network folder.

The file will be accessed remotely by another computer with the aid of remote access software (For eg. Teamviewer, GoToMyPC etc. )and the primary computer still sees it logined actively.

 


Approaches to correct it

Errors may occur during the time of involved in Multi-User mode or configuring it. To diagnose and resolve these errors can consume lots of time. So, we recommend with the QuickBooks File Doctor, which helps you in analyzing that when your computer or laptop plus the network connection is properly put up when it comes to Multi-user mode which help you in resolving the error after investigating about any of it.

Important 


In order to run network diagnostics to fix multi-user setup problems , you truly must be logged in whilst the Windows Administrator.

File Doctor only works on .qba or .qbw files.

You need to run the network only mode if you're running into a network problem.

It is advisable to move your company file locally if you're troubleshooting data damage, particularly when your file is large in size.

 


Just how to use QuickBooks File Doctor

Download the QuickBooks File Doctor


1. Follow the on-screen instructions to install the QuickBooks File Doctor by double-clicking qbfd.exe after the download is complete.


2. After finishing the installation, File Doctor would be automatically open.


3. utilize the drop-down list to get your company file (it is based on your last 10 open companies). If you fail to visit your company files within the list, click on the browse button and manually locate it to continue.


4. Select one of the following options:


Both file damage and network connectivity – if you suspect your organization file just isn't opening because it is damaged, or perhaps you see a -6189 or – 816 error once you attempt to open your organization file (data file problems).


Network connectivity only – If you are using QuickBooks in a multi-user setup to get an -816 error when you make an effort to open your business file (network errors).


5. Enter the Admin password for your company file, when prompted and then click Next.


6. You may then be prompted to choose Server or Workstation. Make sure you pick the right option!


If it prompts you to definitely share your business file, choose one of several following options:


Yes – choose this if you're running File Doctor on your own server computer or host computer.

No – if you're running File Doctor on a workstation.

Wait until the File Doctor finishes diagnosing.

In the event that QuickBooks File doctor is not able to detect or mend the problem, try the following possible solutions:

In the event that company file is situated in another workstation and open in single user mode:


A. Close all workstations of QuickBooks completely.


B. Open the QuickBooks on Host Computer.


C. Open the file and switch to Multi-User mode.


D. Reboot all the workstations just in case it generally does not work.


In case the company file is open in single user mode on the host computer:


A. Select File and Close company.


B. Select Open or Restore Existing Company and open a.QBA or.QBW company file.


C. Click Next and choose the organization file from the list.


D. find the Open file in Multi-User mode and open it.


E. Log in.


In the event that company file is located in a read-only network folder:


A. Open Windows Explorer on your pc and choose the folder for which your business file is located.


B. Right click the folder and select Properties > Security tab.


C. click the name for the User or group and alter the Permissions associated with user.


D. go through the Allow check box when planning on taking Full Control regarding the user that needs to access the organization file.


E. Click the Apply button and then OK.


Just in case the pc is being accessed remotely by software like Teamviewer, GoToMyPC etc.


A. Select Task Manager by Right Click on the TaskBar.


B. Go Right To The Processes Tab.


C. take a look at if the Processes is showing a process running to be being used of a disconnected server.


D. In case the remote user is shown due to the fact owner of this running process, Restart your computer or laptop.

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