As the year comes to a close, many residents and leaseholders take a moment to reflect on how their block management company has performed over the past 12 months. For those managed by
Plymouth Block Management(PBM), 2023 has been a year of both challenges and progress.
Some residents have highlighted PBM’s responsive communication, especially when dealing with urgent maintenance issues during the winter months. Others have appreciated the clear financial updates and efforts to keep service charges transparent in what has been a difficult economic climate.
On the other hand, a few leaseholders have raised questions about whether more could have been done proactively, rather than reacting to problems once they arose. For example, issues around landscaping, cleaning schedules, or long-term repairs are areas where some residents feel there’s still room for improvement.
The holiday season is often a time for giving thanks, but also for looking ahead. With 2024 approaching, many will be asking:
Has PBM’s service this year met your expectations?
Do you feel your block has been managed more effectively compared to previous years?
What would you like to see PBM focus on in the year to come?
Whether you’re pleased with the support received or think changes are still needed, now is the perfect opportunity to share your perspective. How do you personally rate PBM’s performance in 2023?
