Troubleshoot QuickBooks Error -6000, -78 | Forum

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Steffan Johnson
Steffan Johnson Nov 7 '19

These 6000 78 error messages can appear during program installation, while a Intuit Inc.-related software program (eg. QuickBooks) is running, during Windows startup or shutdown, and even through the installing of the Windows operating system. Keeping monitoring of where and when your 6000 78 error occurs is a vital little bit of information in troubleshooting the situation.


Reasons for Error 6000 78

Corrupt download or incomplete installing of QuickBooks software.

Corruption in Windows registry from a recently available QuickBooks-related software change (install or uninstall).

Virus or malware infection who has corrupted Windows system files or QuickBooks-related program files.

Another program maliciously or mistakenly deleted QuickBooks-related files.

Runtime Errors such as “Error 6000 78” can be caused by a number of factors, it is therefore important that you troubleshoot all the possible causes to prevent it from recurring.


How exactly to Fix QuickBooks Error 6000 78

Below is a listing of troubleshooting steps to solve your Error 6000 78 problems. These troubleshooting steps get progressively more difficult and time intensive, therefore we strongly suggest attempting them in ascending order to avoid unnecessary effort and time.



Please Note: Click the [ Open ] image to enhance the troubleshooting instructions for every step below. You can even click the [ Close ] image to disguise the instructions as you move through each step.


OpenStep 1: Repair Registry Entries related to Error 6000 78


Manually editing the Windows registry to get rid of invalid Error 6000 78 keys is certainly not recommended unless you're PC service professional. Incorrectly editing your registry can stop your personal computer from functioning and create irreversible damage to your operating system. In reality, one misplaced comma can prevent your PC from booting entirely!


This is why risk, we highly recommend using a trusted registry cleaner such as for instance WinThruster [download] (manufactured by Microsoft Gold Certified Partner) to scan and repair any Error 6000 78-related registry problems. Using a registry cleaner [download] automates the procedure of finding invalid registry entries, missing file references (just like the one causing your 6000 78 error), and broken links inside the registry. A backup is automatically created before each scan, having the ability to undo any changes in just one click, protecting you contrary to the likelihood of PC damage. The best part is that repairing registry errors [download] can also dramatically improve system speed and performance.



Caution: if you don't an advanced PC user, we DO NOT recommend editing the Windows registry manually. Using Registry Editor incorrectly can cause serious problems that may require one to reinstall Windows. We usually do not guarantee that problems resulting from the wrong utilization of Registry Editor may be solved. Use Registry Editor at your very own risk.


To manually repair your Windows registry, first you need to create a backup by exporting a portion of this registry associated with Error 6000 78 (eg. QuickBooks):


Click on the Start button.

Type "command" within the search box... USUALLY DO NOT hit ENTER yet!

While holding CTRL-Shift on your keyboard, hit ENTER.

You will be prompted with a permission dialog box.

Click Yes.

A black box will open with a blinking cursor.

Type "regedit" and hit ENTER.

When you look at the Registry Editor, find the Error 6000 78-related key (eg. QuickBooks) you wish to back up.

From the File menu, choose Export.

Into the Save In list, find the folder in which you desire to save the QuickBooks backup key.

Within the File Name box, type a name for your backup file, such as "QuickBooks Backup".

Within the Export Range box, make certain that "Selected branch" is selected.

Click Save.

The file is then saved with a .reg file extension.

At this point you have a backup of your QuickBooks-related registry entry.

The following steps in manually editing your registry will not be discussed in this essay due to the high danger of damaging your system. If you want for more information on manual registry editing, please see the links below.


OpenStep 2: Conduct a complete Malware Scan of Your PC


There is certainly the opportunity that the 6000 78 error might be associated with a malware infection on your PC. These malicious intruders may damage, corrupt, as well as delete Runtime Errors-related files. Furthermore, there's a possibility that the 6000 78 error you are experiencing is related to an element of the malicious program itself.



Tip: should you not currently have a malware protection program installed, we strongly recommend using Emsisoft Anti-Malware (download here). They feature a malware removal guarantee that is not offered by other security software.



OpenStep 3: Clean Out the body Junk (Temporary Files and Folders) With Disk Cleanup (cleanmgr)


Over time, your computer or laptop accumulates junk files from normal web surfing and computer use. If this junk is not occasionally cleaned out, it may cause QuickBooks to respond slowly or provides an 6000 78 error, possibly due to file conflicts or an overloaded hard drive. Cleaning up these temporary files with Disk Cleanup may not only solve your 6000 78 error, but can also dramatically speed up the performance of one's PC.



Tip: Although Disk Cleanup is a wonderful built-in tool, it does not completely clean up every one of the temporary files on your pc. Other programs which you frequently use such Microsoft Office, Firefox, Chrome, Live Messenger, and hundreds of other programs are not cleaned up with Disk Cleanup (including some Intuit Inc. programs).



Because of the shortcomings of the Windows Disk Cleanup (cleanmgr) tool, we highly recommend using a specialized disk drive cleanup / privacy protection software such as WinSweeper [download] (manufactured by Microsoft Gold Partner) to clean up your entire computer. Running WinSweeper [download] once each day (using automatic scanning) will ensure that your computer is often clean, running fast, and free from 6000 78 errors associated with temporary files.


How exactly to run Disk Cleanup (cleanmgr) (Windows XP, Vista, 7, 8, and 10):


Click the Start button.

Type "command" into the search box... DO NOT hit ENTER yet!

While holding CTRL-Shift on your own keyboard, hit ENTER.

You'll be prompted with a permission dialog box.

Click Yes.

A black box will open with a blinking cursor.

Type "cleanmgr" and hit ENTER.

Disk Cleanup will start calculating exactly how much occupied disk space you are able to reclaim.

The Disk Cleanup dialog box will appear with a number of checkboxes you can select. In most cases, the "Temporary Files" category will occupy the most disk space.

Look at the boxes for the categories you intend to clean and then click OK.


OpenStep 4: Update Your PC Device Drivers


6000 78 errors may be associated with corrupt or outdated device drivers. Drivers can perhaps work 1 day, and suddenly are amiss the following day, for many different reasons. The good thing is as possible often update the device driver to correct the Error 6000 78 problem.


Finding the exact driver for the Error 6000 78-related hardware device can be extremely difficult, even right on the Intuit Inc. or related manufacturer's website. Even although you are experienced at finding, downloading, and manually updating drivers, the procedure can still be very time intensive and extremely irritating. Installing not the right driver, or simply an incompatible version of the best driver, could make your problems a whole lot worse. If you want to Troubleshoot QuickBooks Error -6000, -78, contact QuickBooks.


Because of the some time complexity taking part in updating drivers, we highly recommend using a driver update tool such as DriverDoc (Developed by Microsoft Gold Partner) to automate the process.


DriverDoc updates all of your PC device drivers, not merely those connected with your 6000 78 error. DriverDoc's proprietary One-Click Update™ technology not merely ensures that you've got correct driver versions for the hardware, but it also creates a backup of the current drivers before you make any changes. Maintaining a driver backup provides you with the security of realizing that it is possible to rollback any driver to a previous version if required. With updated device drivers, you are able to finally unlock new hardware features and improve the speed and gratification of your PC.



Please be aware: Your Error 6000 78 may not be related to hardware driver problems, but it is always a good idea to make sure your entire PC device drivers are up-to-date to maximise PC performance.



OpenStep 5: Utilize Windows System Restore to "Undo" Recent System Changes


Windows System Restore enables you to "go back over time" with your personal computer to help fix your Error 6000 78 problems. System Restore can return your PC's system files and programs back once again to a period when everything was working fine. This will probably potentially allow you to avoid hours of troubleshooting headaches associated with 6000 78 errors.



Take note: Using System Restore will not affect your write-ups, pictures, or any other data.


To use System Restore (Windows XP, Vista, 7, 8, and 10):


Click on the Start button.

In the search box, type "System Restore" and hit ENTER.

Into the results, click System Restore.

Enter any administrator passwords (if prompted).

Follow the steps when you look at the Wizard to choose a restore point.

Restore your computer or laptop.


OpenStep 6: Uninstall and Reinstall the QuickBooks Program Associated with Error 6000 78


Should your 6000 78 error relates to a specific program, reinstalling QuickBooks-related software will be the answer.


Instructions for Windows 7 and Windows Vista:


Open Programs and Features by clicking the Start button.

Click Control Panel on the right side menu.

Click Programs.

Click Programs and Features.

Locate Quickbooks Error Code 6000 78-associated program (eg. QuickBooks) under the Name column.

Go through the QuickBooks-associated entry.

Click the Uninstall button on the top menu ribbon.

Proceed with the on-screen directions to perform the uninstallation of your Error 6000 78-associated program.

Instructions for Windows XP:


OpenStep 7: Run Windows System File Checker ("sfc /scannow")


System File Checker is a handy tool added to Windows that allows you scan for and restore corruptions in Windows system files (including those linked to Error 6000 78).


To perform System File Checker (or windows 7, Vista, 7, 8, and 10):


Click on the Start button.

Type "command" within the search box... USUALLY DO NOT hit ENTER yet!

While holding CTRL-Shift on the keyboard, hit ENTER.

You'll be prompted with a permission dialog box.

Click Yes.

A black box will open with a blinking cursor.

Type "sfc /scannow" and hit ENTER.

System File Checker will begin scanning for Error 6000 78 as well as other system file problems (be patient - the device scan can take a little while).

Proceed with the on-screen commands.


OpenStep 8: Install All Available Windows Updates


Microsoft is continually updating and improving Windows system files that might be related to Error 6000 78. Sometimes resolving your Runtime Errors problems could be as simple as updating Windows aided by the latest Service Pack or any other patch that Microsoft releases on a continuous basis.


To test for Windows Updates (or windows 7, Vista, 7, 8, and 10):


Click on the Start button.

Type "update" into the search box and hit ENTER.

The Windows Update dialog box will be.

If updates are available, click the Install Updates button.


OpenStep 9: Perform a Clean Installation of Windows


Caution: We must emphasize that reinstalling Windows will likely be a tremendously time-consuming and advanced task to solve Error 6000 78 problems. To prevent data loss, you need to be sure that you've got backed-up most of your important documents, pictures, software installers, and other personal data prior to starting the procedure. If you're not currently backing up important computer data, you must do so immediately (download a highly-recommended backup solution) to safeguard yourself from permanent data loss.


This task is the final option in trying to resolve your Error 6000 78 issue. Reinstalling Windows will erase everything from your hard disk drive, allowing you to start again with a brand new system. Furthermore, on a clean install of Windows may also quickly clean out any and all "junk" which have accumulated throughout the normal use of your personal computer.


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