Quickbooks Cannot Communicate with the Company File

QuickBooks is an efficient software that is used for managing the accounting and bookkeeping services. The software is best suited for startups and medium-sized businesses and aids the users to handle the tasks in an effective manner. The software is capable of handling around thirty different users at one time and manage their data. Making the accounting prospects easier, the users can sometimes come across an issue where the software fails to connect to the remote server. If that ever happens with you, then you can always get in touch with the experts at quickbooks customer service phone number. You can also read this blog to fix this issue with the help of manual troubleshooting steps.

Why does the software fail to connect to the remote server?

Before you move forward to troubleshooting this issue, you must first understand the fundamental reasons behind it

üA third party firewall is previously installed in the Network.

üThe server is disconnected or has not been set up properly

üThe QuickBooks database server manager is unable to run the server due to its poor condition

How to resolve the issue of QuickBooks not able to connect to the remote server?

May Also Read -: QuickBooks Enterprise Customer Support Number

There are different ways by which you can resolve this issue.

Update QuickBooks to its latest version

üOpen QuickBooks software and download the latest version.

üClick on the desired product and then click on the link to download the updated file.

Verify the Settings in the Webmail Preferences

üNext step, after downloading the latest updates is to navigate to the QuickBooks Edit menu and click on Preferences

üAfter that click on ‘Forms’ and choose the mail account that you are using

üEdit the outgoing (SMTP) server details.

üConfigure the settings manually by adding the server address and port number

Reset the Internet Explorer Settings to Default

üOpen Internet Explorer(web browser) and then click on Tools Menu

üClick on the Internet and then go to the advanced tab.

üMove to the option of restoring advanced settings

üClick on Okay and after that close the web browser

Create a network data file

üPress the Windows Key and in the search bar type ‘QB Database, Server Manager.’

üClick on Database Server Manager.

üIf the users are unable to  find it, they need to uninstall QuickBooks and reinstall it.

üAfter that in the QuickBooks Database server manager window, search the path of the company file

üCreate a new folder and scan the company files

üAfter the scanning is complete, you can verify the .nd data that were created

If you come across any troubles while executing the given steps, you can always reach out to the technical experts by dialing quickbooks tech support where the professionals are available through the communicative channels of live chat support, emails, and calls.

Source Url -: https://www.quickbooks-customercare-number.com/quickbooks-cannot-communicate-with-the-company/